Hear the heartbeat behind the feedback.

Voice-first feedback meets AI emotional intelligence. Higher response rates. Deeper insights. Decisive action.

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3-5x Higher

Response Rates

Why choose Voice of Customer EQ (VOCEQ)

Voice-first feedback that your customers actually complete, with emotional intelligence that text surveys miss.

3-5x Higher Response Rates

Voice is faster than typing. Your customers are 3-5 times more likely to respond when it takes a minute or two of speaking instead of 10 minutes of typing.

12-15% response ratevs.2-5% text

Emotional Intelligence Built In

Our proprietary algorithms analyze tone, emotion, and sentiment using Russell's Circumplex Model. Know if customers are excited, frustrated, calm, or stressed—not just what they say.

PhD-level sentiment analysis

Results in 90 Seconds

About a minute of voice recording for your customers. Instant AI transcripts and sentiment analysis for you. No more hours spent reading responses and guessing emotions.

Response to insight in 2 minutes

Simple. Powerful. Voice-first.

Collect authentic feedback in three easy steps

1

Create & Invite

Create a campaign and invite your customers via email, SMS, or shareable link. Takes 2 minutes.

2

They Share Their Voice

Customers speak for a minute or two—no typing, no fatigue. Works on any device, any browser.

3

You Get Instant Insights

AI transcribes, analyzes sentiment, and maps emotions. Know what they said and how they felt.

Everything you need to hear what matters

Voice-First Surveys

About a minute of voice feedback. No typing fatigue. 3-5x higher completion rates.

AI Emotional Intelligence

Science-backed emotional state analysis. Understand not just what they say, but how they feel.

Team Collaboration

Multi-user workspaces. Role-based access. Shared insights.

Advanced Analytics

Sentiment trends. Campaign comparison. Drill-down from portfolio to individual response.

Follow-Up Campaigns

Intelligent reminder pausing. Different prompts for deeper insights. Automated workflows.

VOCEQ Link™

Shareable links + QR codes. Collect feedback anywhere—social media, events, websites.

Ready to hear what your customers really think?

Start your free trial today. No credit card required.

14-day free trialNo credit card requiredCancel anytime